Customer Data Reporting (Sharing)
In today’s financial ecosystem, accurate and transparent data sharing is key to building trust and enabling fair lending decisions. Our Customer Data Reporting & Sharing service allows approved partner institutions to securely share their customers’ credit information—with the customer’s explicit consent—to help maintain an up-to-date customer credit database.
By participating, partners contribute to a healthier credit market while empowering customers to benefit from responsible borrowing and repayment behavior.
Why Customer Consent Matters?
Customer trust is at the heart of everything we do. No data is shared without the customer’s approval. Before reporting, institutions must obtain consent from customers, ensuring compliance with data protection regulations (Kenya Data Protection Act 2019) and reinforcing transparency in every transaction.
This approach not only safeguards privacy but also builds stronger, more confident relationships between institutions and their clients.
Who can partner with us?
- Commercial Banks
- Microfinance Institutions
- SACCOs
- Digital Credit Providers
- Insurance Companies
- Utility Companies
- Traders providing goods on credit
What Information can be shared?
Approved partner institutions can share::
Positive Credit Information – Timely repayments, cleared loans, and responsible credit usage that build a strong profile..
Negative Credit Information – Overdue accounts, defaults, or late payments that reflect risk and help promote accountability.
Both sides of the story matter. By sharing complete data, partners help create a balanced credit picture that supports fairer lending decisions.
Become a Credit Data Provider Today?
- Individual
- Business